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Weekend Laundry Attendant Mike's Mobile Laundry — Natick, MA 01760 Part-Time | $17–$20/hour | Weekends

Company Overview

Mike's Mobile Laundry, LLC is a family-owned and operated business based in Natick, Massachusetts. We provide full-service laundry solutions, including self-service laundromat access and wash/dry/fold drop-off services. Our mission is simple: serve our community with reliability, professionalism, and a commitment to getting better every day.

Position Summary

Mike's Mobile Laundry is seeking a Weekend Laundry Attendant to provide an outstanding customer experience while ensuring the smooth operation of our self-service laundromat and drop-off laundry services. As the first point of contact for customers, this role requires friendly, proactive service, attention to detail, and a commitment to cleanliness and efficiency. The Store Attendant will assist customers with machine usage, process drop-off laundry orders, and maintain a clean, welcoming environment.

This is a great fit for someone who wants steady weekend hours. Training is provided.

Weekend Schedule (Required)

We are hiring specifically for weekend afternoon/evening coverage, from 2:00 PM–8:00 PM on Saturdays and Sundays.

Key Responsibilities

• Deliver exceptional customer service by greeting and assisting all guests in a professional and friendly manner
• Handle transactions for self-service and drop-off services, accurately weighing laundry and processing payments
• Educate customers on self-service laundry machine operation and recommend the best machines for their needs
• Process drop-off laundry orders according to customer preferences, ensuring high-quality wash, dry, and fold service
• Maintain cleanliness throughout the store, including floors, machines, folding tables, and restrooms
• Ensure a safe, organized, and fully stocked environment, replenishing detergents and supplies as needed
• Resolve customer concerns with professionalism and problem-solving skills, escalating issues to management when necessary
• Complete daily and shift cleaning tasks as outlined in store protocols
• Work independently and manage time efficiently to balance customer service and operational tasks

What We're Looking For

• Weekend reliability and punctuality
• Friendly, people-first attitude and willingness to learn
• Comfort working independently and staying proactive during busy and slower times
• Attention to detail and ability to follow instructions and maintain quality standards
• Basic proficiency with technology, including tablets and point-of-sale systems
• Ability to problem-solve and handle customer inquiries with professionalism
• Customer service experience preferred

Physical Requirements

• Ability to lift and carry laundry bags up to 50 lbs
• Ability to stand, bend, reach, and move around the store for extended periods

Why Join Us?

• Consistent weekend hours with clear shift blocks
• Supportive, family-oriented work environment
• Training provided — learn a role that's easy to grow into
• Be part of a growing local business with room to take on more hours over time
• A community-focused job where you get to help people every day

If you enjoy working with people, like staying active, and want dependable weekend work, we'd love to meet you.

To Apply: Contact Mike's Mobile Laundry directly. Applicants must be available weekends from 2:00 PM–8:00 PM and able to commute to Natick, MA.