Mike’s Mobile Laundry is seeking a Store Attendant to provide an outstanding customer experience while ensuring the smooth operation of our self-service laundromat and drop-off laundry services. As the first point of contact for customers, this role requires friendly, proactive service, attention to detail, and a commitment to cleanliness and efficiency. The Store Attendant will assist customers with machine usage, process drop-off laundry orders, and maintain a clean, welcoming environment.

Key Responsibilities

• Deliver exceptional customer service by greeting and assisting all guests in a professional and friendly manner.
• Handle transactions for self-service and drop-off services, accurately weighing laundry and processing payments.
• Educate customers on self-service laundry machine operation and recommend the best machines for their needs.
• Process drop-off laundry orders according to customer preferences, ensuring high-quality wash, dry, and fold service.
• Maintain cleanliness throughout the store, including floors, machines, folding tables, and restrooms.
• Ensure a safe, organized, and fully stocked environment, replenishing detergents and supplies as needed.
• Resolve customer concerns with professionalism and problem-solving skills, escalating issues to management when necessary.
• Complete daily and shift cleaning tasks as outlined in store protocols.
• Work independently and manage time efficiently to balance customer service and operational tasks.

Qualifications

• Prior customer service experience is preferred but not required—a positive attitude and willingness to learn are essential.
• Strong interpersonal skills and the ability to assist customers with a welcoming demeanor.
• Comfortable working independently and taking initiative in a fast-paced environment.
• Detail-oriented with the ability to follow instructions and maintain quality standards.
• Basic proficiency with technology, including tablets and point-of-sale systems.

Key Competencies

• Strong customer service and communication skills.
• Ability to problem-solve and handle customer inquiries with professionalism.
• Time management and ability to balance multiple responsibilities.
• Comfort with basic troubleshooting of laundry machines (training provided).

Physical Requirements

• Ability to lift and carry laundry bags weighing up to 50 pounds.
• Ability to stand for extended periods.
• Ability to bend, reach, and stoop as needed for cleaning and assisting customers.

Why Join Us?

• Flexible part-time hours.
• Supportive, family-oriented work environment.
• Opportunity to be part of a growing local business with room for advancement.
• A customer-facing role where you can make a difference in the community.

If you enjoy helping others and take pride in maintaining a clean, welcoming space, we’d love to hear from you!

Job Type: Part-time

Pay: From $20.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday

Work Location: In person

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