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Custom Ink Wellesley - Showroom Representative

Custom Ink Wellesley - Showroom Representative

Full Time Sales Retail/Wholesale Customer Services

What we’re looking for:

  • You have a passion for driving relationship-based sales with the long-term outcome of repeat business and customer loyalty. You follow up with customers and use their feedback to promote sales

  • You enjoy working in a team environment

  • You comfortably and proactively reach out to past and potential customers by phone, email or in-person

  • You maintain a sense of strong business acumen through curiosity around our metrics with a commitment to driving better results to grow the business

  • You have a true love for the local community. You seek and discover ways to work with our Fundraising Team and participate in essential events in the community to enhance brand awareness 

  • You are knowledgeable when it comes to computers and technology.


The Perks! 

  • Flexible time off

    • 15 paid days off in your first year. Bumps up to 25 in your second! Plus major holidays. Adjustments for specific state employment laws.

  • Affordable health insurance as low as $8.48 a month with wellness credit and no deductible

  • Free vision insurance

  • 401(k) match, life insurance, and company paid Short and Long Term Disability

  • Internal learning and development platform

  • Employee discount, Company and Team Swag

  • Perks at Work Program: Inkers can get deals on anything from car rentals, travel, computers, appliances, and everything in between, all at no cost to you.

  • Casual Dress Code; we want you to come as you are!


What you’ll do:

  • You’ll be our customers’ guide from beginning to end, working to satisfy their custom gear needs all while building relationships that keep them coming back again and again.

  • You’ll demonstrate knowledge of Custom Ink’s merchandise, printing process, and delivery options while working to maintain company standards.

  • Proactive outreach by following up on warm leads and cold calling. 


How you’ll be measured:

  • Successfully converting warm leads and cold calls into new and repeat orders

  • Your ability to provide a pre and post-order experience we deem “WOW!” worthy: meaning to you, expectations are just a guideline! You aim to exceed expectations and surprise customers in a good way.   

  • Ability to maintain high levels of accuracy by documenting customer notes quickly and keeping up to date on company offerings and products

  • Planning and participating in community events 


How you’ll make a difference:


You will be a proactive sales consultant, relationship builder, educator, and local community activator.

You will use your abilities to build local connections and build new relationships from scratch, create engaging experiences to grow sales by building on newly made relationships and converting those potential leads to excited repeat customers.


Hourly Rate: $23.05


Make sure you check out this link to learn about Custom Ink's Showroom team. It includes highlights like Job Details, Interview Questions and Tips, Our Perks, Interview Process, Pay Structure, Our Mission and Values, and more!



Cover letters are preferred (not required), Custom Ink values individuality, so use your judgment and write to us in your own voice.


CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.


Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.


Custom Ink will only consider applicants who reside in states where it is registered to do business as an employer. We are currently not registered in the following states: AK, AR, CT, HI, ID, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, ND, NH, NM, OK, RI, SD, UT, VT, WV, WY. 

Additional Info

Application Instructions : https://customink.wd5.myworkdayjobs.com/en-US/CustomInk/details/Store-Representative_REQ6408

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